Hospitality membership
Prestige Club — Membership registration, renewal and reservations app
The portfolio describes this membership programme as used by Mandarin Oriental Hotel Group and Artyzen Hospitality Group, with registration/renewal and room/restaurant reservations.
Historical system implementation
These are historical systems and digital implementation records from the company portfolio—not AI deployments or proven AI outcomes. This experience underpins today’s work connecting AI, data and enterprise processes.
The challenge
- Bring membership management and hospitality reservations into a mobile app
Our approach
- Delivered membership registration and renewal
- Supported room and restaurant reservations
Scope
- Membership app
- Registration and renewal
- Room and restaurant reservations
Project evidence
Historical interfaces and implementation record
Case Studies
More case studies
Tung Wah Group of Hospitals
Centralised client information system for five centres
A centralised client information system launched on 1 August 2017 for case workflows, administrative reporting and analysis across five integrated centres.
- 246
- Users in the historical record
- 23,246
- Cases in the historical record
South Stream Market
Online shop to warehouse and logistics integration
Launched on 5 July 2017, connecting the online shop with inventory, batch, expiry-date, variable-weight order and logistics processes.
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CityLink
POS, warehouse, logistics and membership app integration
A cross-channel system project launched on 1 June 2018, spanning POS, warehouse, logistics, membership, in-app purchase, WhatsApp order confirmation and coupon functions.
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