Company
About Smark Global
We are a Hong Kong company doing the work of connecting enterprise systems and AI — from strategy to implementation to everyday use.
- Established in Hong Kong
- Hong Kong ICT Awards
- Clients
- Projects delivered
Smark Global was established in Hong Kong in 2004, initially delivering corporate web, e-commerce and business management system implementations. Across those years the work has circled one question: how do you get data moving between systems so operations actually run smoothly.
AI has not changed that question — it has made it more visible. Our position today is AI transformation and enterprise systems integration: assess first, implement second, and close the governance and training gap most organisations underestimate.
Our Hong Kong office is in Lai Chi Kok at Oriental International Building, and our education centre is at Kings Tower.
Founder
From enterprise systems to AI transformation
Harry Lui｜Founder of Smark Global, enterprise AI transformation practitioner and educator
Harry Lui founded Smark Global with a focus on practical business systems and digital operations. Today, that implementation experience extends into AI strategy, workflow redesign, workforce enablement and systems integration—helping organisations move from isolated tools to governed, measurable AI capability.
- 01
Enterprise systems
Building practical digital foundations across web, commerce and business management systems.
- 02
Digital transformation
Connecting data, customer journeys and cross-functional workflows so systems support operations.
- 03
AI transformation
Joining strategy, process, people, systems integration and governance into sustainable capability.
Founder's book
A practical book for owners moving beyond basic AI use
Written for Hong Kong business owners, the book explores how organisations can move beyond content generation and isolated productivity tools to understand customers, codify experience, uncover operating patterns and test new paths to growth.
- 01Start with processes closest to revenue, cost or risk—not with the latest tool.
- 02Turn customer conversations, sales records and front-line feedback into usable organisational knowledge.
- 03Codify founder and senior-team experience into repeatable, testable ways of working.
Available on Amazon KindleKindle Edition · Traditional Chinese
How we work
Four principles we hold to
Measure before promising
We do not promise percentage improvements before a baseline exists. Metrics come from your own data.
Keep human judgement
Steps touching customers, finance or casework retain human review and a record of it.
Handover by design
Documentation, training and configuration are built for handover, not dependency.
Only verifiable claims
Unconfirmed figures and logos do not appear on our site or in our proposals.
Recognition
Awards and credibility
The Hong Kong ICT Awards recognitions listed on the existing website.
Hong Kong ICT Awards
Best SME ICT Product
Silver Award
Integrated online sales and business management solution
Hong Kong ICT Awards
Best Mobile App (Enterprise Solutions)
Certificate of Merit
Koala iMembership
Hong Kong ICT Awards
Best Lifestyle (Social, Communication & Media)
Silver Award
MiQi C2B
Award evidence gallery
Documentary records from Hong Kong ICT Awards presentations and ceremonies.
Historical delivery record
Selected organisations served
Selected organisations served in historical company records. Inclusion does not imply a current relationship, strategic partnership, endorsement or that every organisation received AI work.
Tung Wah Group of Hospitals
7-Eleven
IKEA
TINY
Mannings
Supergo
CityLink
DKSH
INFINITI
SINOMAX
Buildings Department
More organisations served
- Tung Wah Group of Hospitals
- Chinese YMCA of Hong Kong
- hingfatflora.com
- HKCSS
- SINOMAX
- Mandarin Oriental Guangzhou
- Dah Chong Hong
- INFINITI
- Man Fook Jewellery
- Mannings
- 7-Eleven
- DKSH
- Travel Expert
- Hong Kong Young Women's Christian Association
- CityLink
- Diving Adventure
- Pro Dive
- Urban Renewal Authority
- Jao Tsung-I Academy
- IKEA
- La Compagnie des Petits
- Lenovo
- FLEXA
- The Salvation Army
- Regal Hotels International
- Elite Concepts
- Chow Tai Fook
- Lane's
- Hanbury IFA
- (ISC)²
- Buildings Department
- The Boys' & Girls' Clubs Association of Hong Kong
- The Harbourview
- CUHK EMBA
- CityU College of Business EMBA
- Engineers Without Borders
- Green Ladies
- St. James' Settlement
Source: company portfolio, p.36 (historical record). The directory does not imply a current relationship, partnership or endorsement.
Start with an AI readiness session
Sixty minutes to review your systems, your most time-consuming processes and your goals — followed by initial observations and a suggested scope.